William Achury, Founder and President; Reo Kaiho, Co-Founder, Director and CTO and Yuichi Iida, Executive Officer, Head of Business Development, DX Platform DepartmentHis leadership has enabled X1Studio to become an innovator in the hospitality and data center infrastructure sectors, offering solutions that prioritize the human element.
Over 4 years track record of 15,000+ rooms in 76 properties, X1Studio offers innovative service in the hospitality industry
At the core of X1Studio’s achievements is a team of elite professionals, including Reo Kaiho, Co-Founder, Director and CTO, and Yuichi Iida, Executive Officer, Head of Business Development, DX Platform Department. Their diverse expertise propels the firm’s mission to overhaul traditional hospitality services. Their collective skills enable the integration of advanced technologies with a personalized approach to service.
Together they believe that the essence of a perfect hotel stays lies in the dedication and service of the men and women in uniform who cater to the global travelers. To achieve this, the team prioritizes the end-user perspective when designing systems, products, or services.
Unlike Western hospitality's reactive approach to guest requests, it fulfills guests' needs. Incorporating HCD concepts, X1Studio's three foundational pillars are: anticipation overreaction, selflessness and attention to detail—reflecting a philosophical commitment to exceptional guest treatment.
In 2023, X1Studio launched hotelOS, a cloud platform with open API’s that redefines hotel digital transformation (DX) technology. The platform has proven indispensable, offering real-time management insights and serving over 15,000 rooms across 76 properties, solidifying X1Studio's reputation as a pioneering consultant in the hospitality field.
hotelOS seamlessly integrates with all systems for streamlined front desk operations, elevated guest room hospitality and reduced power consumption and CO2 emissions. It bridges the gap between systems and people, facilitating new hotel operations and transitioning the entire hotel to a smart environment. The platform integrates a hotel management system, a browser app for guest use and an external interface for enhanced interactivity. This strategic approach is crafted to economize on labor, a pressing concern due to the current shortage of service industry personnel. hotelOS designs the workflow so that tasks requiring staff attention are allocated to them while empowering guests to perform self-service tasks.
To maximize inclusivity and convenience, hotelOS is offered as a browser app rather than a device-specific application, which circumvents the limitations, imposed by smartphone operating systems and broadens accessibility for all guests.
X1Studio offers a holistic, full-stack solution that integrates all essential hotel operations into a single cloud platform, designed to mesh seamlessly into luxury environments, streamline operations and usher hotels into the era of smart technology.
The company provides hotel operations and guest services as the first domestic vendor to advocate a new human-centric concept. hotelOS centrally manages all systems, including the property management system (PMS), GRMS, In-Room Infotainment, payment systems and mobile terminals. hotelOS PMS contributes to operational efficiency and cost reduction. In addition, the energy room management system is a cloud-based, a sustainability management platform that can be easily implemented in new hotels and existing hotels, making it possible to reduce renovation costs. hotelOS KIOSK enhances guest convenience and improves front desk operation.
X1Studio’s transformative impact is exemplified by a landmark Tokyo hotel, where the adoption of hotelOS led to a nearly 30 percent reduction in energy consumption-equating to saving about 220 tons of CO2 emissions annually. This significant decrease in operational costs showcases X1Studio's commitment to environmental sustainability.
With partnerships at prestigious hotels like Hilton, Four Seasons and InterContinental, X1Studio has become the go-to consultant for enhancing operational efficiency and guest experiences. Their distinct blend of construction, design and technology is crafting the future of hospitality, pushing the envelope toward a sustainable and decarbonized future.
Unlike Western hospitality's reactive approach to guest requests, it fulfills guests' needs. Incorporating HCD concepts, X1Studio's three foundational pillars are: anticipation overreaction, selflessness and attention to detail—reflecting a philosophical commitment to exceptional guest treatment.
In 2023, X1Studio launched hotelOS, a cloud platform with open API’s that redefines hotel digital transformation (DX) technology. The platform has proven indispensable, offering real-time management insights and serving over 15,000 rooms across 76 properties, solidifying X1Studio's reputation as a pioneering consultant in the hospitality field.
hotelOS seamlessly integrates with all systems for streamlined front desk operations, elevated guest room hospitality and reduced power consumption and CO2 emissions. It bridges the gap between systems and people, facilitating new hotel operations and transitioning the entire hotel to a smart environment. The platform integrates a hotel management system, a browser app for guest use and an external interface for enhanced interactivity. This strategic approach is crafted to economize on labor, a pressing concern due to the current shortage of service industry personnel. hotelOS designs the workflow so that tasks requiring staff attention are allocated to them while empowering guests to perform self-service tasks.
To maximize inclusivity and convenience, hotelOS is offered as a browser app rather than a device-specific application, which circumvents the limitations, imposed by smartphone operating systems and broadens accessibility for all guests.
X1Studio offers a holistic, full-stack solution that integrates all essential hotel operations into a single cloud platform, designed to mesh seamlessly into luxury environments, streamline operations and usher hotels into the era of smart technology.
The company provides hotel operations and guest services as the first domestic vendor to advocate a new human-centric concept. hotelOS centrally manages all systems, including the property management system (PMS), GRMS, In-Room Infotainment, payment systems and mobile terminals. hotelOS PMS contributes to operational efficiency and cost reduction. In addition, the energy room management system is a cloud-based, a sustainability management platform that can be easily implemented in new hotels and existing hotels, making it possible to reduce renovation costs. hotelOS KIOSK enhances guest convenience and improves front desk operation.
X1Studio’s transformative impact is exemplified by a landmark Tokyo hotel, where the adoption of hotelOS led to a nearly 30 percent reduction in energy consumption-equating to saving about 220 tons of CO2 emissions annually. This significant decrease in operational costs showcases X1Studio's commitment to environmental sustainability.
With partnerships at prestigious hotels like Hilton, Four Seasons and InterContinental, X1Studio has become the go-to consultant for enhancing operational efficiency and guest experiences. Their distinct blend of construction, design and technology is crafting the future of hospitality, pushing the envelope toward a sustainable and decarbonized future.
